TERMS OF SERVICE & COMMISSION GUIDELINES

1.1 Pricing Factors

Factors that may influence the final quotation include:

• Complexity and creative requirements
• Number and type of deliverables
• Intended commercial or personal use
• Number of design directions required
• Project timeline
• Additional assets or services
• Licensing requirements
• Requested source or editable files

1.2 Inquiry Requirements

The Client should provide sufficient information when requesting a quotation, including the nature of the project, intended use, required deliverables, timeline, and any relevant references or specifications. Generic inquiries without sufficient project information may not receive a quotation.

1.3 Currency

All quotations and invoices will be issued in USD / INR, unless agreed otherwise. If payment is made in another currency, the Client is responsible for ensuring that the Designer receives the full invoiced amount after exchange-rate differences and transaction fees.

1.4 Quote Validity

Unless otherwise stated, quotations are valid for 30 days from the date they are issued. After this period, the Designer may revise the quotation according to availability, project requirements, or current rates.

1.5 Additional Costs

Any third-party costs required for the project, including commercial fonts, stock imagery, plugins, templates, printing, or licensing, may be charged separately. The Client will be informed of additional costs before they are incurred whenever reasonably possible.

2.1 Payment Structure

A 50% non-refundable deposit is required before work begins. The remaining 50% balance is due before final files are delivered. Alternative payment structures may be agreed upon for larger or ongoing projects.

2.2 Commencement of Work

No sketches, concepts, research, development, or other project work will begin until the required initial payment has been successfully received.

2.3 Payment Fees

Any transaction, conversion, transfer, or payment-processing fees associated with the Client's chosen payment method are the Client's responsibility unless agreed otherwise.

2.4 Late Payments

If the final payment is not received within 30 days of project completion and invoice issuance, the Designer reserves the right to archive the project. Additional fees may apply if the Client later requests that an archived project be reopened or final files be released.

2.5 Ownership & Payment

Final usage rights and ownership of the approved deliverables will not transfer to the Client until the project has been paid in full.

3.1 Revisions

Reasonable revisions that remain within the original creative direction are included unless otherwise specified in the project quotation. A revision refers to an adjustment or refinement of an existing direction.

3.2 Major Revisions

A request may be considered a major revision when it changes the original brief or requires significant redevelopment of work that has already been completed. Examples include:

• Completely changing the creative direction
• Requesting an entirely new concept after approval
• Changing the project's core requirements
• Changing the brand name or primary content after substantial development
• Adding significant new deliverables
• Repeated revision cycles exceeding the agreed scope

3.3 Additional Revision Fees

Additional work resulting from major revisions or scope changes may be quoted separately before the work is undertaken. A fee of 25$ will be charged.

3.4 Client Feedback

The Client agrees to provide clear and consolidated feedback in a timely manner to avoid unnecessary delays to the project.

4.1 Estimated Timeline

Project timelines will be communicated during the quotation or project confirmation stage. Estimated delivery times depend on project complexity, Designer availability, and the Client's response time. Client delays may result in a corresponding adjustment to the project timeline.

4.2 Rush Projects

Requests requiring delivery earlier than the Designer's standard timeline may be subject to a rush fee. Rush availability is not guaranteed and must be agreed upon before the project begins.

4.3 Final Files

Final deliverables will be provided in the formats agreed upon during the project (e.g., PNG, JPG, PDF, SVG, AI, PSD). The exact files provided will depend on the nature of the project.

4.4 Source Files

Editable/source files are not automatically included unless specifically stated in the quotation. If source files are requested separately, an additional fee may apply.

4.5 Additional Services

Services outside the agreed project scope, including animation, 3D rendering, mockups, additional brand applications, or social media assets, may be quoted separately.

5.1 Designer Errors

If a technical or design error is discovered that was caused by the Designer, reasonable corrections will be made without additional charge (e.g., incorrect exports, missing deliverables, or technical bugs).

5.2 Client Changes

Changes requested after the project has been completed and approved may be treated as a new service and charged accordingly.

5.3 File Retention

The Designer may retain project files for archival purposes but does not guarantee permanent storage. Clients are responsible for maintaining backups of their final deliverables.

6.1 Client-Initiated Cancellation

If the Client cancels a project after work has begun, the initial deposit will remain non-refundable. If the amount of work completed exceeds the value of the deposit, the Designer may invoice the Client for the additional work completed.

6.2 Designer-Initiated Cancellation

If the Designer becomes unable to complete a project due to circumstances within their control, the Designer will provide an appropriate refund for work that has not been completed based on the proportion of work finished.

6.3 Unresponsive Client

If the Client becomes unresponsive for 30 or more consecutive days without prior notice, the project may be considered abandoned. In such cases, the Designer is not obligated to continue the project, maintain the original timeline, or provide a refund.

8.1 Final Deliverables

Upon receipt of full payment, the Client receives the agreed rights to use the final approved deliverables for the purposes established during the project (personal, commercial, promotional, digital, and print applications).

8.2 Unused Concepts

All unused concepts, rejected directions, sketches, drafts, explorations, working files, and preliminary material remain the intellectual property of the Designer and may not be reproduced without written permission.

8.3 Designer Rights

Unless an exclusive buyout or confidentiality agreement has been arranged, the Designer retains the right to display completed work as part of their portfolio, website, social media, case studies, publications, and promotional material.

8.4 Confidential Projects

If the Client requires the completed project to remain completely private and prohibits the Designer from displaying it publicly, this must be agreed upon before the project begins. A confidentiality or buyout fee may apply.

8.5 Third-Party Assets

Third-party assets (fonts, stock imagery, templates, plugins, software, textures) remain subject to their respective licenses. Where a license must be purchased, the Client is responsible for obtaining it.